When attempting to transfer files between phone and PC or recover data from an Android phone, it is inconvenient to discover that your Android device is not recognized as a USB driver. While the outcome is consistent, the causes and solutions may differ from case to case. Symptoms or notifications such as “USB device not recognized,” “PC not recognizing Android phone,” or “USB device not detected but charging” may appear on different devices. Please see the solutions below to resolve the Android USB device not recognized on Windows issue.


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First, try the measures listed below.

Here are some quick fixes that might help and won’t take long to implement even if they don’t work.

  • Try a different computer and a new USB cable. Some cables are only for power.
  • Connect the Android device to the PC directly rather than via a USB hub.
  • Reboot the phone and connect to the PC while it is in Airplane mode.
  • Remove the battery and SIM card, wait a few moments, then replace them and reboot.
  • If Windows detects your phone but finds no content, you should unlock your phone and try again.

If the above tricks do not work for you, please try the solutions listed below.

Solution 1: Connect the Android to the computer as an MTP device to resolve the charging-only issue.

Android devices can be connected in a variety of ways, including as a media device (MTP), a camera (PTP), a USB flash drive, a charge only device, and so on. If you want to transfer files between your phone and your computer, you must configure the USB connection as MTP mode.

When an Android device is connected to a computer, a notification titled “Connected as a…” or “USB Charge Only” should appear in the drop-down menu. Tap it to open the USB computer connection options and select MTP from the list.

If you connect to the computer and nothing appears, which is common after a system upgrade, you must manually locate the USB connection menu. Try the methods listed below.

  • Go to Settings> Storage> More (three-dot menu)> USB computer connection, and then choose Media device (MTP).
  • Go to Settings> About phone (> Software info) and tap “Build number” 7-10 times for Android 6.0. Return to Settings> Developer Options, check “Select USB Configuration,” and then select MTP. However, there is no way to make MTP the default on Marshmallow.
  • Dial *#0808#, and if you get “USB Settings,” select MTP+ADB before rebooting.

Solution 2: Update or Install the Appropriate Driver for the Android USB Driver Not Working Issue

Because the driver is corrupted and the USB driver is not working, Windows will sometimes fail to recognise an Android device. As a result, you must update or install the appropriate driver for your device.The following are the two most common methods. (Learn more about how to install an Android USB driver.)

Manually Update Android Phone Drivers

  • Step 1: Navigate to Start > Control Panel.
  • Step 2:Go to “System and Security,” then to “System.”
  • Step 3: On the left list, select “Device Manager.”
  • Step 4: Navigate to and expand “Other devices” or “Portable devices” to locate the driver. If there is a problem with the driver, a yellow exclamation mark should be used to indicate it.
  • Step 5: Right-click the driver and select “Update Driver Software…”
  • Step 6: Select “Browse my computer for driver software”> “Let me choose from a list of device drivers on my computer,” then select “MTP USB Device” and click Next. Connect your device again after the driver has been updated.

Install the proper driver using the manufacturer’s tools.

Drivers for a manufacturer’s devices are usually accompanied by management tools. Official management software, such as Samsung Kies or Smart Switch, and HTC Sync Manager, can be installed on your computer. Then, connect your phone to your computer and run the software to automatically install drivers.

Solution 3: Install the Required Kit for Windows 10 to Resolve the Android Not Detected Issue

If your Android USB does not recognise after upgrading to Windows 10, you will need to install some missing files to allow Windows 10 to recognise your Android phone as an MTP device.The two suggestions below may be helpful.

Media Feature Pack for Media Transfer Protocol Porting Kit

Please keep in mind that more information about Windows 10 not recognising Android can be found here.

Solution 4: Try a Trick to Resolve the Android Not Recognized Issue Caused by Hardware

If none of the above solutions resolve your Android device connection issue, it may be due to a hardware flaw, in which case you should try this trick. This isn’t your typical tech tip, but many people swear by it. Proceed solely at your own risk..

  • Step 1: Hold your phone up to the micro USB port and inspect it.
  • Step 2: Insert something small and nonmetallic into the USB port, then gently lift up the thin contact points.
  • Step 3: Reconnect your phone and PC via USB cable.

In conclusion

The solutions provided above have assisted some people in resolving the Android not recognized issue. However, it is impossible to cover all conditions or solve all problems in a single article. You can keep looking for other solutions or return your device to the manufacturer for assistance. If your problem has been resolved, please share your experience with us in the comments section below so that more people can benefit from it or have the confidence to keep trying.


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